Privacy Policy for LinkWall

Effective Date: 2024-12-01

At LinkWall, your privacy is important to us. This Privacy Policy explains how we collect, use, and share information about you when you use our SaaS platform, which helps Instagram users add links to their Instagram posts. By using LinkWall, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

  • Account Information: When you sign up, we collect your name, email address, Instagram account details (if you link them), and any other information you provide during the registration process.
  • Content: Any links, images, captions, or metadata you upload or create using our platform.

b. Automatically Collected Information

  • Usage Data: Information about how you interact with the platform, including IP address, device type, browser type, operating system, and pages viewed.
  • Cookies: Small files stored on your device to enhance your experience on our platform.

c. Third-Party Data

If you link your Instagram account to LinkWall, we may collect certain data from Instagram, such as:

  • Public profile information (username, profile picture, and follower count).
  • Media and content insights as allowed by Instagram's API permissions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  1. Providing Services: To operate, improve, and personalize your experience on LinkWall.
  2. Analytics: To understand user behavior and enhance our platform.
  3. Compliance: To comply with applicable laws, regulations, and Instagram's API policies.
  4. Communication: To send updates, alerts, and promotional content, subject to your preferences.

3. How We Share Your Information

We do not sell your data to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who assist in providing our services (e.g., hosting, analytics, payment processing) under strict confidentiality agreements.
  • As Required by Law: When required to comply with legal obligations or enforce our terms of use.
  • With Your Consent: When you explicitly agree to share your information with other parties.

4. Third-Party Integrations

LinkWall integrates with Instagram to provide its core functionality. By using our platform, you agree to Instagram's terms of use and privacy policies, which govern the data shared with LinkWall through Instagram's API.

We ensure compliance with Facebook and Instagram's Data Use Policies, including:

  • Using data solely for the purposes you have authorized.
  • Not storing Instagram data longer than necessary to provide services.
  • Allowing you to disconnect your Instagram account at any time.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You can request deletion of your data by contacting us at alex@linkwall.co.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent to data processing where applicable.
  • Opt out of marketing communications at any time.

To exercise your rights, please contact us at alex@linkwall.co.

7. Data Security

We implement robust security measures to protect your information, including encryption, firewalls, and secure storage. However, no system can guarantee absolute security, so please use our platform responsibly.

8. Children's Privacy

LinkWall is not intended for users under the age of 13, and we do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or on our platform.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Email: alex@linkwall.co

By using LinkWall, you acknowledge that you have read and understood this Privacy Policy.

Facebook/Instagram Compliance Note: This privacy policy ensures that LinkWall adheres to Facebook and Instagram's data protection requirements, including transparency, limited use of user data, and proper handling of data obtained through Instagram's APIs.