Refund Policy

Last updated: 4/8/2025

1. Overview

We want you to be completely satisfied with our services. This refund policy outlines when and how you can request a refund for your LinkWall subscription.

2. Eligibility for Refunds

You may be eligible for a refund in the following circumstances:

• Technical issues preventing service usage
• Billing errors or duplicate charges
• Service cancellation within 14 days of first subscription
• Unauthorized charges

3. Refund Process

To request a refund:

• Contact our support team within the eligible timeframe
• Provide your account details and reason for refund
• Include any relevant documentation or screenshots
• Allow up to 5-7 business days for processing

4. Non-Refundable Items

The following are not eligible for refunds:

• Partial months of service
• Add-on features or services
• Subscriptions active for more than 14 days
• Services already fully delivered

5. Payment Method

Refunds will be processed to the original payment method used for the purchase. Processing times may vary depending on your payment provider.

6. Cancellation vs. Refund

Cancelling your subscription prevents future billing but does not automatically trigger a refund. You must explicitly request a refund if eligible.

7. Exceptions

We reserve the right to handle refund requests on a case-by-case basis and may make exceptions to this policy at our discretion.

8. Contact Information